Legal

Privacy Policy

Last updated: September 30, 2026

This Privacy Policy describes how Skillsoft Corp. (“Skillsoft”, “we”, “us”, “our”) collects, uses, and discloses your personal information when you use our role-matching and job alert services.

1. Information We Collect

  • Account Information: Name, work email, organization, and authentication credentials (stored as salted hashes).
  • Mobile Information: If you opt in to SMS job match or status alerts, we collect your phone number, consent status, and submission metadata for compliance and messaging operations.
  • Saved Search & Alert Configuration: Saved role searches, match thresholds, alert notification preferences, and export activity.
  • Usage & Diagnostics: Campaign visit tracking, session identifiers, and system telemetry to improve our match data delivery.

2. How We Use Your Information

  • Provide, maintain, and improve our role-matching and candidate-alert platform.
  • Deliver transactional SMS job match and application status alerts with explicit consent.
  • Authenticate subscriber access and persist alert configurations to your profile.
  • Communicate important updates about your subscription or account status.
  • Detect, investigate, and prevent service misuse, fraud, or cybersecurity issues.

3. SMS Communications

This opt-in program is for transactional job match alerts on saved searches and application status updates. You may opt in at the dedicated opt-in page at https://skillsofttalent.com/sms/opt-in, which offers a tab per alert type. Each opt-in type requires explicit, unchecked-by-default SMS consent and separate Terms agreement. SMS consent is optional and is not a condition of purchase.

Transactional SMS: If you provide explicit consent, we send transactional notifications when a new role matches your saved preferences or a tracked application changes status. Message frequency varies based on matching and application activity. Messages contain match telemetry only — no promotional content.

Consent Records: We retain records of SMS consent, including consent source, timestamp, disclosure version, and submitted number to support carrier and legal compliance requirements.

Opt-Out: You may opt out of SMS at any time by replying STOP to any message. Upon opt-out, we process your request immediately and send a confirmation message.

Mobile Information Sharing: We do not share, sell, or rent mobile phone numbers or SMS opt-in data to third parties for marketing or promotional purposes. We may share mobile information with our SMS service providers acting solely on our behalf to deliver the messages you requested and to maintain required compliance records.

No mobile opt-in data will be shared with third parties for marketing or promotional purposes.

Personal information is not used for marketing or promotional purposes.

Mobile Communication Privacy Protocol

SKILLSOFTTALENTCOM strictly maintains a non-sharing operational policy. Under zero conditions do we distribute, lease, sell, or disclose consumer SMS opt-in consent parameters, phone data, or communication telemetry logs to third-party entities, marketing networks, or external programmatic brokers. All collected numbers are utilized solely within our protected internal enterprise network ecosystem.

4. Message Examples

  • “Skillsoft: New role match - Senior DevOps Engineer (Remote), 94% match. Details: https://skillsofttalent.com/dashboard Reply STOP to cancel.”
  • “Skillsoft: Application update - Platform Engineer moved to Interview stage. Details: https://skillsofttalent.com/dashboard Reply STOP to cancel.”
  • “Skillsoft: Weekly match digest - 3 new roles matched your saved searches. Reply STOP to unsubscribe.”

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. SMS consent records and associated phone numbers are retained for compliance purposes, or until you request deletion where legally permitted.

6. Your Rights

  • Access and receive a copy of your personal data.
  • Rectify inaccurate personal data.
  • Request deletion of your personal data.
  • Object to processing of your personal data.
  • Withdraw SMS consent at any time (reply STOP).

7. Contact Us

Skillsoft Corp.
Email: ron.hovsepian@skillsofttalent.com